Frequently Asked Questions

  • Do you offer free consultations?

    Yes, we offer free consultations for pool remodeling and design projects. We also provide free quotes for turf installation and equipment upgrades.
  • Are you licensed and insured?

    Yes, DC Backyard Living is licensed and insured for residential pool and backyard improvement projects throughout North Texas.
  • How often should I resurface my pool?

    Pool resurfacing is typically recommended every 7-10 years for most North Texas pools to maintain appearance and extend pool lifespan.
  • Do you provide emergency pool repairs?

    Yes, we offer emergency response for urgent pool issues including equipment failures, leaks, and surface damage throughout our service areas.
  • Can you detect pool leaks?

    Yes, we use advanced pressure and acoustic testing tools to detect and pinpoint pool leaks, preventing costly water loss and structural damage.
  • Do you serve areas outside Trenton?

    Yes, we serve Trenton and nearby cities including McKinney, Plano, Highland Park, Allen, and Melissa across Collin and Grayson counties.
  • What's included in pool maintenance plans?

    Our comprehensive maintenance covers filters, pumps, and water balance. We offer special maintenance plans for high-use pools in larger suburban neighborhoods.
  • Can you install smart pool controls?

    Yes, we specialize in Wi-Fi and smartphone-controlled pool automation systems, helping homeowners modernize older systems and reduce energy costs.
  • Do you work with realtors?

    Yes, we're trusted by local realtors and property managers across North Texas for pool inspections and detailed reports for home buyers and sellers.
  • Is synthetic turf safe for pets?

    Yes, our synthetic turf is safe for kids and pets and designed to withstand high sun exposure in Texas climates.
  • How quickly can you complete repairs?

    We use precision diagnostics to find and fix problems quickly with fast turnaround times throughout Trenton, Plano, and neighboring communities.